Privacy Policy

1. Overview

This Privacy Policy explains how National Erosion Control ("National Erosion Control," "we," "us," or "our") collects, uses, shares, and protects information when you visit our website, contact us, or request a quote. By using our website or submitting information to us, you agree to the practices described in this policy.

National Erosion Control is an erosion and sediment control contractor serving Arkansas, Louisiana, Oklahoma, and Texas. We are located at 173 Black Hill Rd, Damascus, AR 72039, with a mailing address of PO Box 30, Bee Branch, AR 72013.

2. Information We Collect

We collect information that you provide directly to us. When you submit our quote request form or otherwise contact us, we may collect:

• Your name and company or organization name;
• Contact details, including email address and telephone number;
• Project information, such as the service requested, project state/location, acreage, timeline, and any details you include in your message; and
• Any other information you choose to provide when communicating with us by form, email, phone, or text.

We also collect certain information automatically when you visit our website, such as your IP address, browser type, device information, pages viewed, referring website, and the dates and times of your visits. This is collected through cookies and similar technologies and through analytics tools (see Section 7).

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide the quotes, services, and support you request;
• Communicate with you about your project, scheduling, and follow-up — by email, phone, or text message where you have provided consent;
• Operate, maintain, and improve our website and services;
• Understand how visitors use our website through analytics; and
• Comply with applicable laws, enforce our terms, and protect the rights, property, and safety of National Erosion Control and others.

4. How We Share Information

We do not sell your personal information. We may share information in the following limited circumstances:

• Service providers. We share information with trusted third-party vendors who perform services on our behalf — for example, web hosting, form delivery and email (such as our email and CRM/messaging providers), spam protection, and analytics — and who are obligated to protect your information.
• Legal and safety. We may disclose information if required by law, subpoena, or other legal process, or to protect the rights, property, or safety of National Erosion Control, our customers, or others.
• Business transfers. If National Erosion Control is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. SMS / Text Messaging (A2P 10DLC)

National Erosion Control may offer SMS (text message) communications to customers and prospective customers who provide their mobile number and consent. Our messaging program operates in compliance with applicable carrier requirements, including the U.S. A2P 10DLC (Application-to-Person 10-Digit Long Code) framework and the TCPA. The following terms apply to any text messages we send.

Consent & Opt-In

By providing your mobile phone number and affirmatively agreeing to receive text messages — for example, by checking a consent box or replying to confirm — you consent to receive SMS messages from National Erosion Control at the number provided. Consent to receive marketing or promotional texts is not a condition of purchasing any goods or services. Message and data rates may apply.

Types of Messages

Where you have opted in, messages may include:

• Responses to quote requests and customer service inquiries;
• Project, scheduling, appointment, and job-site updates;
• Account or service notifications; and
• Occasional promotional or informational messages about our services.

Message Frequency

Message frequency varies and depends on your interactions with us and the nature of your project. You will not receive an unreasonable number of messages.

Opt-Out (STOP) & Help (HELP)

You can cancel the SMS service at any time by texting STOP to the number from which you received messages. After you send STOP, we will send a one-time confirmation that you have been unsubscribed, and you will no longer receive SMS messages from us. To rejoin, simply sign up again as you did originally.

For help, text HELP to the number from which you received messages, or contact us at office@nerosioncontrol.com or 501-335-7347.

Carrier Disclaimer

Carriers (including, but not limited to, wireless carriers) are not liable for delayed or undelivered messages. Message and data rates may apply for any messages sent to or received from us. Please contact your wireless provider for details about your messaging plan.

6. Your Choices & Opt-Out Rights

You have choices about how your information is collected and used:

• Email. You may opt out of marketing emails by following the unsubscribe instructions in any such email or by contacting us directly. We may still send you non-promotional messages related to a project or service you have requested.
• Text messages. Reply STOP to any text message to opt out of SMS, as described in Section 5.
• Cookies & analytics. You can set your browser to refuse or delete cookies and can opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on. See Section 7 for details.
• Access, correction & deletion. You may request that we provide, correct, or delete the personal information we hold about you. To make a request, contact us using the details in Section 12. We will respond consistent with applicable law.

Depending on your state of residence, you may have additional rights under applicable privacy laws. To exercise any of these rights, contact us using the information in Section 12, and we will not discriminate against you for doing so.

7. Cookies & Analytics

We use cookies and similar technologies to operate our website, remember your preferences (such as light/dark theme), and understand how the site is used. We use Google Analytics to collect aggregated, non-identifying statistics about website traffic. Google Analytics may set cookies and collect information such as your IP address; you can learn more in the Google Privacy Policy and opt out using the opt-out browser add-on.

Our forms are also protected by Google reCAPTCHA to prevent spam and abuse. Your use of reCAPTCHA is subject to the Google Privacy Policy and Terms of Service.

8. Data Security

We take reasonable administrative, technical, and physical measures to protect the information we collect. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including to provide services, maintain business records, resolve disputes, and comply with our legal obligations. When information is no longer needed, we take reasonable steps to delete or de-identify it.

10. Children's Privacy

Our website and services are intended for businesses and individuals age 18 and older and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us so we can delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after changes are posted constitutes your acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy, wish to exercise your rights, or want to opt out of communications, contact us:

• National Erosion Control
• Email: office@nerosioncontrol.com
• Phone: 501-335-7347
• Mailing address: PO Box 30, Bee Branch, AR 72013